Deriv yalandira ulemu wa mphotho ya 'Best Customer Service' pa Global Forex Awards

• Mfundo ya Deriv yoyika kasitomala pa malo oyamba yapeza mphotho ya 'Best Customer Service' pa Global Forex Awards, mogwirizana ndi chaka chake cha 25 cholimbikitsa osewera malonda.
• Chaka cha 2024 ndi chaka cha kupambana kwa Deriv, komwe kale m'chaka chino chinapambana mphotho za 'Most Trusted Broker', 'Best Trading Experience' (LATAM) 2024, ndi 'Best Latam Region Broker'.

Limassol, Cyprus, 13 Seputembala - Deriv, kampani yodziwika padziko lonse yamalonda pa intaneti yomwe ili ndi mbiri ya zaka 25 za chikhulupiriro, kusintha, ndi utumiki, yalandira ulemu chifukwa cha thandizo lake lapamwamba kwa makasitomala popambana mphotho ya 'Best Customer Service' pa Global Forex Awards zotchuka.

Mphotho ya 'Best Customer Service', yomwe ikugwirizana ndi chikumbutso cha zaka 25 za Deriv, ikuwonetsa kudzipereka kosatha kwa kampaniyi pakupereka makasitomala mwayi wopanda zotchinga komanso wothandiza, kutsindikanso kudzipereka kwawo pakupereka malo abwino a malonda.

Kupambana kwa kampaniyi kwa zaka 25 zapitazi kwamangidwa pa maziko oyika kasitomala pa malo oyamba. Deriv imapereka zida zapadera zamaphunziro, mikhalidwe yopikisana ya malonda, mapulatifomu osavuta kugwiritsa ntchito, ndi zinthu zatsopano. Yakhalanso ikuika ndalama mosalekeza pakukhazikitsa thandizo lolimba la makasitomala kudzera pa Knowledgebase, Help Center, Live Chat, ndi WhatsApp kuti makasitomala alandire thandizo pa nthawi komanso lothandiza.

Rakshit Choudhary, co-CEO wa Deriv ananena kuti: “Makasitomala athu ndiwo mtima wa zonse zomwe timachita. Ulemu uwu ukuwonetsa khama losalekeza la gulu lathu la thandizo la makasitomala, lomwe nthawi zonse limapitirira zomwe akasitomala amayembekezera pothandiza. Pamene tikukondwerera zaka 25 za Deriv, tikutsimikizanso kudzipereka kwathu kupereka utumiki wapamwamba wa makasitomala ndi kulimbikitsa osewera malonda padziko lonse lapansi.”

“Ulemu wapamwamba uwu ukutsimikizira kudzipereka kwathu pa kusintha ndikulimbikitsa chikhulupiriro chomwe makasitomala athu ali nacho mwa ife. Umatilimbikitsa kupitiriza kuthamanga, kukhazikitsa miyezo yatsopano ya mu bizinesiyi, ndi kuyika patsogolo chikondwerero cha kasitomala pa zonse zomwe timachita”, adatero Jeyavarthini Vairakanan, VP of Customer Experience.

Mfundo ya Deriv pa thandizo la makasitomala yamangidwa pa kukhulupirika, kuyankha mwachangu, ndi luso. Kampaniyi imazindikira kuti malonda angakhale ovuta ndipo imayesetsa kupanga ulendowu kukhala wosavuta momwe angathere kwa makasitomala ake. Kaya kuyankha funso losavuta kapena kuthetsa vuto lovuta kwambiri, gulu la thandizo la Deriv limakhala lokonzeka nthawi zonse kuthandiza ndipo laika ndalama pakupereka zida zamaphunziro ndi mabuku a ma e-book kwa osewera malonda a magulu onse.