1. Sethulo
1.1. Licembu lenkampani taDeriv litinikele ekuvikeleni imininingwane yenu yemuntfu kanye nekuhlonipha imfihlo yenu. Le Nchubomgomo Yemfihlo ichaza indlela lesicoca ngayo, lesisebentisa ngayo, lesigcina ngayo, lesembula ngayo, kanye nelesivikela ngayo imininingwane yemuntfu kuto tonkhe tinhlangano taDeriv nasekuphatselaneni netimphahla, tinkonzo, tinhlelo, kanye nemawebhusayithi etfu. Nasitsi “tsine”, “sitsi”, nobe “yetfu” kule Nchubomgomo Yemfihlo, sisho inhlangano lecocile ngekhatsi kweliciembu laDeriv lenesibopho sekucutjwa kwemininingwane yenu yemuntfu, ngalokuvamile inhlangano yeliciembu laDeriv leninebudlelwane nayo yebentjisi nobe lenitfumelela tinkonzo (njengobe kuchaziwe esigabeni lesitsi “Umlawuli wemininingwane kanye nemininingwane yekutsintsana” ngentasi).
1.2. Lenchubomgomo Yebumfihlo isebenta kumakhasimende etfu ekhona nalakadze, bavakashi labahamba ngeliwebhusayithi, bontsatiseli bebhizinisi, bahlinzeki betinsita (nebasebenti babo), bahlanganyeli etembikweni, bavakashi etihhovisi tetfu, kanye nanobe ngubani lotisebentisa timphahla, tinsita, ema-app etfu lahlotjiswa kumafoni, emaplatform, nobe tindlela tetfu tedijithali, kungakhatsaliseki live lahlala kulo. Lenchubomgomo Yebumfihlo ayisebenti kubafaki betincwadzi temisebenti nobe basebenti bemndeni we-Deriv.
1.3. Sicubungula imininingwane yenu yebumuntfu njengemcondzisi, ngekuvumelana nemitsetfo lesebentako, lenganaba ifaka i-European Union General Data Protection Regulation (GDPR), i-United Kingdom General Data Protection Regulation (UK GDPR), kanye naletinye timitsetfo tebumfihlo letisebentako (“Timitsetfo Tebumfihlo”).
2. Tigaba temininingwane yebumuntfu
2.1. Kuya ngebudlelwane benu natsi, singacoca futsi sicubungule lolunye nobe letinye tetinhlobo talemininingwane yebumuntfu lelandzelako, lefaka:
2.1.1. Imininingwane yebuwena: Ligama lekucala, sibongo, bulili, buzalwane, lusuku lekutalwa, kanye/nobe emadokhumenti ekutiveta lakhishwa nguhulumende (kufaka ema-passport, emalayisensi ekushayela, ema-ID ekaveni, kanye/nobe emapheme ekuhlala).
2.1.2. Imininingwane yekuxhumana: Likheli lekuposa, likheli le-imeyili, kanye/nobe inombolo yelucingo.
2.1.3. Imininingwane yemsebenti: Sikhundla semsebenti, ligama lemcashi, umsebenti lowentiwako, tigaba tembandzandza, kanye/nobe inkhokhelo.
2.1.4. Imininingwane yendzawo yekuhlala, lefaka tivumelwano tekuchabela/tekuboleka, emabhuku esivumelwano setindlu, kanye netikweletu tetinsita.
2.1.5. Imininingwane yekukhulumisana: Sicuku semiyalezo (ema-imeyili, live chat, kuxhumana nge-AI-assisted chat, kugcinwa kwetingcingo kanye nemalogu, imiphumela, kanye/nobe timphendvulo tekucwaningwa kwemakethe).
2.1.6. Imininingwane yetinsita: Imininingwane yeakhawunti nobe yesicelo, umlandvo wekuhweba nobe wetintfo letentekile, tivumelwano, tintfo letitsandvwako, kanye/nobe emarekhodi ekusebentisa.
2.1.7. Imininingwane yemniketi: Imininingwane leshintjaniswako njengemniketi wenchubo nobe umhlanganyeli (imininingwane yesivumelwano kanye/nobe emanothi emhlangano).
2.1.8. Imininingwane yemvakashi: Imininingwane yekuvakashela ihhovisi (emalogu ekungena, lusuku/sikhatsi kanye nenjongo yekuvakashela, kanye/nobe tidzingo letikhetsekile letikhulunyiwe).
2.1.10. Imininingwane yekukhokha: Likheli lekubhilidwa, imininingwane yekukhokha, iakhawunti yasebhange, indlela yekukhokha, kanye/nobe umlandvo wekukhokha.
2.1.11. Imininingwane yekusebentisa: Tintfo letentekako kuleakhawunti yenu, kutsi niwasebentisa njani emaplatform netimphahla tetfu letehlukahlukene, nobe kutsi nixhumana njani nemawebhusayithi etfu, ema-app, kumakhiva, kanye nekukhulumisana.
2.1.12. Imininingwane yedijithali: Sibonelo, likheli le-IP, imininingwane yendzawo (lefaka i-GPS kanye nekutfolakala kwendzawo), imininingwane yelidivayisi kanye nebhrawuza, kanye/nobe imininingwane yekuphepha (lifana nekutsi ningena njani nobe nitiveta njani kute nifinyelele kuleakhawunti yenu).
2.1.13. Imininingwane yekucinisekisa: Bufakazi belikheli, umtfombo wengcebo, kanye/nobe umtfombo wemali.
2.1.14. Imininingwane ye-biometric: Imininingwane lecutjungulwa ngenjongo yekwehlukanisa umuntfu ngalokungumhlobo wakhe, lefana nekwati buso nobe kwati livi. Letinye tetitfombe, timeyji, imisindvo, nobe kugcinwa kwevidiyo kungangeniswa njengemininingwane ye-biometric nangabe icutjungulwa ngenjongo yekwehlukanisa umuntfu.
2.1.15. Imininingwane yekuhlanganyela kuemtsimba: Imininingwane yekubhalisa kuemtsimba, kuba khona, kanye/nobe kuhlanganyela.
2.1.16. Lokunye: Nobe ngabe iyiphi imininingwane leyengetiwe leniyinikete, nobe lesidzingeka ngayo ngekomtsetfo, nobe lehlobene nemisebenti yetfu yebuchwepheshe.
3. Imininingwane yebumuntfu lebutsekela
3.1. Ngaphandle kwekutsi sicele ngalokucacile nobe kudzingwa ngumtsetfo, ngeke nisinike nobe nembule nobe ngabe iyiphi imininingwane yebumuntfu lebutsekela, lokufaka kutsi kudlulisa emawebhusayithi etfu, ema-app, nobe letinye tindlela. Kuya ngesifundza senu semtsetfo, “imininingwane yebumuntfu lebutsekela” ingafaka, kodvwa ingeke icine ngako, imininingwane lehlobene nebuhlanga nobe sitembu senu, inkholo yenkholo nobe yefilosofi, imibono yepolitiki, bulungu benyunyana yebasebenti, imphilo, imininingwane ye-genetic nobe ye-biometric, kutsandza kobulili, umlandvo wemacala, nobe tinchubo kanye netijeziso tekuphatsa nobe tekomtsetfo.
3.2. Nangabe kudzingeka sicutjungule nobe sicoce imininingwane yebumuntfu lebutsekela, sitawukwenta loku kuphela ngekuvumelana netimitsetfo Tebumfihlo letisebentako futsi kuphela nangabe sinemsekelo wekomtsetfo lovunyelwe, njengemvumo yenu lecacile, kuhambisana nembopho yekomtsetfo, nobe njengobe kudzingekile ekumiseni, ekusebentiseni, nobe ekuvikeleni emalungelo ekomtsetfo.
4. Imitfombo yemininingwane yebumuntfu
4.1. Singacoca imininingwane yenu yebumuntfu kulenchubo lelandzelako kusuka:
4.1.1. Kini ngekujayelekile: Nanixhumana natsi, nibhalise, nixhumane netincumi tetfu, nibe khona kuemtsimba, nobe nivakashela tihhovisi tetfu;
4.1.3. Emathulusi lasebentisa i-AI: Nanixhumana nemathulusi lasebentisa i-AI-assisted latiniketwa yi-Deriv, lafana ne-Amy, lisitatimende setfu se-AI chat, nobe ema-call e-AI-assisted ekushayelana. Loku kufaka sicuku sekuxhumana kwenu (kufaka kugcinwa kwelivi), nobe ngabe iyiphi imininingwane yebumuntfu leniyinikete, kanye nemininingwane yebuchwepheshe lehlotjiswa nako (njengetivikeli tesheshini kanye netikhatsi tekugcinwa);
4.1.4. Bantfu labesitsatfu: Lokufaka bontsatiseli bebhizinisi, bahlinzeki betinsita, timantshi tahulumende, nobe emabanga emininingwane yekucinisekisa;
4.1.5. Imitfombo yeluntfu: Lefana nemarejista etinchubomgomo nobe emabhange emininingwane latfolakala eluntfwini;
4.1.6. Lokucutjungulwe yi-Deriv ngekwayo: Ekunikelweni kwetinsita tetfu (sibonelo, emarekhodi emihlangano, kugcinwa kwetingcingo, emalogu etingcingo) nobe ngekwakha kucondza nobe lenye imininingwane ngani nasicwaninga imininingwane lesesinayo; kanye/nobe
4.1.7. Tecelo letichubekako temininingwane: Njengengcenye yekuhambisana kwetfu kwemtsetfo lokuchubekako, kuhlolisisa, nekucinisekisa kuphepha kanye nebuciniseko betinsita tetfu, singadzinga kutsi ninike lenye imininingwane yebumuntfu nobe emadokhumenti lasekela nobe ngasiphi sikhatsi ngesikhatsi sebudlelwane benu natsi.
5. Sisekelo sekomtsetfo kanye netinjongo
5.1. Sisebentisa kuphela imininingwane yenu yebumuntfu nangabe sinemvumo yenu nobe sinesizatfu lesivumelwako ngekomtsetfo sekuyisebentisa. Letizatfu tingafaka:
5.1.1. Kucutjungula imininingwane yenu yebumuntfu kute sihambisane nembopho yekomtsetfo, lokufaka tidzingo telayisense, tidzingo tekulwa nebucili, kanye netimitsetfo tekulwa nekuhlanjululwa kwemali;
5.1.2. Kucutjungula imininingwane yenu yebumuntfu kute singene nobe sentse sivumelwano lesinaso nani;
5.1.3. Kuphishekela tintfo tetfu tebhizinisi letisemtsetfweni; kanye/nobe
5.1.4. Kumisa, kusebentisa, nobe kuvikela emalungelo etfu ekomtsetfo.
5.2. Singasebentisa imininingwane yenu ngaletinjongo letilandzelako:
5.2.1. Kuphatsa emakhasimende kanye nekucondzisa iakhawunti;
5.2.2. Kuniketa tinsita, kwenta kuhweba, kanye nekuphatsa tintfo letentekile;
5.2.3. Kusekela tinsita temakhasimende kute kusizakale kuxhumana kanye nekuphatsa tikhalatso nobe tingxabano;
5.2.4. Kuphatsa bontsatiseli;
5.2.5. Kuhlolwa kwemakhasimende, tinchubo te-Know Your Customer (KYC), tinyatselo tekulwa nebucili, imisebenti yekulwa nekugeza imali (AML), kanye nekuhlolwa kwetijeziso;
5.2.6. Kuphepha nekulawula kungena, kuphepha kweliwebhusayithi, kanye nekubhekana nebucili lobucinisekile nobusolwako, imisebenti lengakavunyelwa nguMtsetfo, nobe kutiphatsa lokungesilungiswa kahle;
5.2.7. Tinjongo te-marketing ne-analytics, lekungafaka ekwenteni ema-survey, kukala kweliguga lekwanelisa kwemakhasimende, kanye nekucosha imibono lebuyiselwako;
5.2.8. Kutfutfukisa timphahla netinsita tetfu, kwenta imisebenti yelucwaningo nekutfutfukisa, kwenta lucwaningo lwekutiva kwebasebentisi, kanye nekucosha imininingwane yebubhizinisi;
5.2.9. Imicimbi, ema-webinar, tifundvo tekucecesha, kanye netinhlelo tekufundza;
5.2.10. Timali, i-treasury, kubala timali, kanye nekucutjwa kwenkhokhelo;
5.2.11. Kuphatfwa kwebahlinzeki nebanye labangetinye;
5.2.12. Kuphatfwa kwengoti, kuvikelwa nekubonakaliswa kwebugebengu, kuhlolwa kwangekhatsi, kuphatfwa lokuhle kwenkampani, kanye nemisebenti yekulungisa;
5.2.14. Kuhambisana nemtsetfo, kuphatfwa kwetindzaba temacala nobe kutivikela ekumangalelweni, kugcina imiphumela, kanye nekuvikela tintfo tetfu letinhle noma emalungelo etfu lasemtsetfweni, lokufaka ekwenteni nekuphendvula ekutsatfweni kwetinyatselo temtsetfo nobe kwenta tifuno te-inshuwarensi;
5.2.15. Kuhlanganiswa kwetinkampani, kutsengwa, kutsengiswa, kudlulisela timphahla, kuhlelwa kabusha, nobe kuwohloka kwebubhizinisi lonkhe nobe incenye yabo, kufaka nekuhlolwa lokufanele lokuhambisana naloko;
5.2.16. Kucutjwa kwetifuno tenu nobe kunisita kusebentisa emalungelo enu;
5.2.17. Kukhicita nekusakata umsindvo, emavidiyo, nobe lokunye kuchumana kwemidiya;
5.2.18. Nobe yini lenye injongo leyimele nobe levunyelwe ngumtsetfo, imitsetfo, tinhlelo tekusebenta, nobe sincumo senkantolo; kanye/nobe
5.2.19. Kufundza kwemishini kanye nekucutjwa lokutenteka ngekutitjintisa, kufaka ekusebentiseni imininingwane lesebenti kucecesha, kutfutfukisa, nekutfutfukisa ema-algorithm, emamodeli, nobe tinhlelo te-artificial intelligence, ngenhloso yekutfutfukisa tinsita tetfu, kuvikela bucili, kuphatfwa kwengoti, kanye nemisebenti yebubhizinisi. Lapho sisebentisa bahlinzeki labangetinye be-AI kusebentisa emathulusi netinsita tetfu, imininingwane yenu lesebenti ingacutjwa ngulabo bahlinzeki ngenhloso yekucecesha nobe kutfutfukisa emamodeli abo lajwayelekile.
5.3. Niyavuma kutsi sisebentisa emathulusi lasebentisa i-AI, kufaka (kodvwa kungagcini ku) Amy, umsiti wekukhuluma we-AI lotfolakala kuliwebhusayithi letfu kanye netinhlelo tetfu, kanye netingcingo letisitwa yi-AI. Nanisebentisa Amy nobe letinye tinhlelo tekukhuluma noma kucingita letisitwa yi-AI, umongo wekuchumana kwenu (lokufaka ema-recording nobe anikhona) kanye nayiphi imininingwane yenu lesebenti leninikezako ingacutjwa ngitsi, futsi lapho kufanele, ngabahlinzeki betekhnoloji be-AI labangetinye labasebenta njengebacutji etikwetfu.
5.4. Nitawatiswa ngalokucacile nasisebentisa imvume yenu, futsi ningayihoxisa imvume yenu nome nini.
6. Kwembulwa kwemininingwane lesebenti
6.1. Singabelana ngemininingwane yenu lesebenti nalamacembu lalandzelako alabamukeli, lapho kudzingeka futsi kufaneleka kufinyelela tinjongo letichazwe kuLomtsetfo Wemvikelo Weyimfihlo, futsi kusekelwe kusisekelo semtsetfo lesifanele:
6.1.1. Lamanye emakhamphani langaphakatsi kweliciniso le-Deriv;
6.1.2. Ema-agent, bakhandi bemisebenti, bahlinzeki, nobe bahlobene betinsita, kufaka labetekhnoloji ye-IT, cloud, AI, bahlinzeki besayithi lehostiwako, ema-analytics, kugcwalisa, bahlinzeki bemongo, kusita emakhasimende, tinkhundla tekuchumana kanye nabahlinzeki betinsita te-logistics;
6.1.3. Bacutji benkhokhelo, tibhange, kanye netikhungo temimali kucutja emamtransaksheni;
6.1.4. Balawuli, tinkantolo, bagcini bemtsetfo, kutelwa, nobe lamanye emacembu embuso njengoba kudzingeka ngumtsetfo nobe kuvikela emalungelo etfu;
6.1.5. Baluleki labasebentako, kufaka bahlinzeki be-inshuwarensi, bameli, bahloli betimali, kanye nebabali betimali, ngenhloso yekuchubeka kwebubhizinisi, kuphatfwa kwengoti, nobe ngesikhatsi setindzaba temtsetfo nobe tifuno;
6.1.6. Bahlobene bebubhizinisi;
6.1.7. Bahlobene bemicimbi nobe be-marketing, ema-network ekumemetela, bahlinzeki be-analytics, kanye netinkhundla tekuhlalisana, njengobe kufanele ngekwe-marketing, kumemetela, kutfutfukisa timphahla, nobe kuba yincenye yemicimbi;
6.1.8. Ngemvume yenu lecacile, kulabanye labangetinye laniyalela kutsi sabelane nabo imininingwane yenu; kanye/nobe
6.1.9. Lamanye emacembu i-Deriv levunyelwe nobe lemele ngumtsetfo, imitsetfo, tinhlelo tekusebenta nobe sincumo senkantolo kuwembula kuwo imininingwane.
6.2. Siyadzinga kutsi onkhe emacembu angetinye lacutja imininingwane yenu lesebenti etikwetfu abonakalise kuphepha lokufanele, ahambisane nemtsetfo lofanele, futsi anikete sivikelo lesingephansi kwaloko lokuchazwe lapha.
7. Kudluliselwa kwemininingwane emaveni langasese
7.1. Licembu le-Deriv libubhizinisi lemhlaba wonkhe linemahhovisi, bahlobene, kanye nebahlinzeki betinsita labatfolakala emhlabeni wonkhe, kufaka kuSigodzi Semnotfo Wase-Europe (EEA), eUnited Kingdom, eAsia, eAfrica, eLatin America, kanye nakuletinye tindzawo. Ngenca yaloku, imininingwane yenu lesebenti ingacutjwa nobe idluliselwe emaveni langaphandle kwelive lenihlala kulo—kufaka emaveni langaphandle kwe-EEA nobe i-UK—langenta kungabi nesivikelo semininingwane lesifana nalesikuleli lenihlala kulo.
7.2. Lapho imininingwane yesebenti lelawulwa ngu-GDPR, UK GDPR, nobe Yimitsetfo Yemvikelo Weyimfihlo lenye lesebentako idluliselwa eveni lelingakatfolakali kutsi linesivikelo semininingwane lesifanele, sitakusebentisa tivikelo letifanele ngekwemtsetfo lofanele. Letivikelo tingafaka Ema-Standard Contractual Clauses lavunywe yi-European Commission nobe nguhulumende we-UK, tincumo tekwanela, kuhlolwa lokwengetiwe kwemiphumela yekudlulisela, kanye netinyatselo letengetiwe taletekhnoloji nalekuphatfweni, njengobe kudzingeka, kucinisekisa kutsi imininingwane yenu lesebenti ihlala ivikelekile.
8. Kugcinwa kwemininingwane
8.1. Sigcina imininingwane yenu lesebenti kuphela ngesikhatsi lesidzingekako kufinyelela tinjongo lekwakacoshelwe tona, kufaka kuhambisana netidzingo temtsetfo, tekulawula, tekubala timali, nobe tekubika, futsi ngekuhambisana nenchubomgomo yetfu yangekhatsi yekugcina. Ngemuva kwekuphela kwesikhatsi lesifanele sekugcina, sitakususa nobe senta imininingwane yenu ingabonakali kutsi ngeyani ngenca yekuphepha, ngaphandle kwalapho sikhatsi lesidze sekugcina sidzingeka nobe sivunyelwe ngumtsetfo, njengekusungulwa, kusetjentiswa, nobe kuvikelwa kwetindzaba temtsetfo, nobe ngenhloso yekugcina umlandvo, lesayensi, nobe yemlandvo.
9. Emalungelo enu
9.1. Kuya ngesigodzi lenihlala kuso kanye nemtsetfo wemvikelo weyimfihlo losebenta kumininingwane yenu lesebenti, ningaba nemalungelo lalandzelako:
9.1.1. Imininingwane kanye nekufinyelela: Ningase nicele kufinyelela kudatha yenu yemuntfu siye, kutfola imininingwane leyengetiwe mayelana nekutsi sitiphatsa njani, kanye nekutfola imininingwane yetinhlangano temphakatsi netangasese lebelabelwana ngato idatha yenu. Ningasekela nicele likhophi lwedatha yenu yemuntfu siye.
9.1.2. Kulungisa: Ningase nicele kulungisa nome kubuyeketa idatha yemuntfu siye lengachachi nome lengapheleli.
9.1.3. Kususa: Ningase nibe nelilungelo lekucela kususwa kwedatha yenu yemuntfu siye, kuyekwelekelelwa timvumo temtsetfo lekusebenta.
9.1.4. Kuncisha kucutjwa: Ningase nibe nelilungelo lekucela kutsi sincishe kucutjwa kwedatha yenu yemuntfu siye kuto timo tetfile.
9.1.5. Kuphikisana nekucutjwa: Ningase nibe nelilungelo lekuphikisana nalolucutjwa lotetfile, kufaka kukhangisa ngalokucondzene kanye nekufaka umumo (profiling).
9.1.6. Kuhamba kwedatha: Ningase nibe nelilungelo lekucela likhophi lwedatha yenu yemuntfu siye leliyakutsamba likakhona kuhanjiswa, lelikhiwe ngendlela leyakhiwe ngalokuvamile futsi leyifundzeka ngemishini, kuyekwelekelelwa timingiselo temtsetfo kanye nekwaba loku akuphatseli kabi emalungelo labanye nome kuvula lwati lolusese.
9.1.7. Kuncuma kusetjentiswa imishini: Ningase nibe nelilungelo lekungakhokhwa yincuma lesekelwe kuphela kucutjwa ngemishini (kufaka nekufaka umumo), lapho leto tincuma titfola imiphumela yemtsetfo nome imiphumela lekubalulekile.
9.1.8. Kususa imvume: Lapho sicutja idatha yenu sisekelwe kumvume yenu, ninelilungelo lekusususa imvume yenu nangani-nini. Kususa loku akuyawuphatsa kafundzeki kwekucutjwa lokwenteke ngaphambi kwekusususwa.
9.1.9. Sikhalazo kugunya lelicondzene nekubheka: Ningase nibe nelilungelo lekufaka sikhalazo kugunya lelicondzene nekuvikela idatha eveni laphi nihlala, laphi idatha yenu icutjwa, laphi umphatsi wedatha yenu asungulelwe, nome laphi lingaba lonakele kwedatha lenteke.
9.2. Sicela nicaphele kutsi singase sicele imininingwane leyengetiwe kini kuchaka bunjalo benu ngaphambi kwekucutja sicelo senu. Kuto timo tetfile, uma sicelo singabonakali sinesisekelo, siphindaphindiwe, nome siyeketile, singakhokha intengo lefanele nome singala kwenta ngesicelo, njengobe kuvunyelwa ngumtsetfo losebenta.
9.3. Ningacela kubuyeketa idatha yenu yemuntfu siye kuma-setting yenu ye-akhawuntu. Kungumtfwalo wenu kucinisekisa kutsi idatha yenu yemuntfu siye ihlala ichachile futsi ibuyeketiwe, njengobe sincika kuyona ngikuniketa imisebenti yetfu. Sicela nicaphele kutsi uma niniketa imininingwane lengachachi nome ningabuyeketi imininingwane yenu nangabe iguculwa, loku kungaphatseli kabi tiphetfo nome kutfolaka kwemikhicito nemisebenti yetfu kini.
9.4. Uma nifisa kusebentisa nawuphi wawa malungelo nome ninemibuto mayelana nemalungelo enu ngaphansi kwale Nchubomgomo Yelubala, sicela nitsintsane neLiOfisa Lekuvikela Idatha ye[email protected].
9.5. Le Nchubomgomo Yelubala ayisunguli, ayelulisi, nome ayigucul noma malungelo nome imitfwalo ngaphandle kwaloko lokunikwa ngumtsetfo losebenta (njengetimtsetfo tekuVikela Lubala letihambisana).
10. Kukhangisa
10.1. Ninelilungelo lekukhetsa kungafuni kutfola imininingwane yekukhangisa kusuka kitsi. Loku kungentiwa ngekususa imvume yenu nome nini ngesikhatsi nineakhawuntu nathi.
10.2. Ningakhetsa kungafuni kutfola kucocisana kwekukhangisa kuma-setting yenu ye-akhawuntu nome nitesule kuma-imeyili ekukhangisa ngekuchofotsa lingisi le “Yesula” lelifakwe kuto tonkhe tincocisana tetfu tekukhangisa.
10.2.1. Uma nikhetsa kukhetsa kungafuni nome kutesula kuto tincocisana tetfu tekukhangisa, sicela nicaphele kutsi ningase nisancandza nitfola ema-imeyili lahlobene nelivenkele nome nemisebenti. Siyawusebenta ngemandla onkhe kunciphisa kuvama kwaleti timiyalo nekucinisekisa kutsi tiyadzingeka kusebenta kahle kwemikhicito nemisebenti yetfu.
10.2.2. Sicela nicaphele kutsi ngenca yesikhatsi sekucutjwa, ningase nitfole eminye imiyalo yekukhangisa sikhatsi lesincane, ngisho nemuva kwekucela kukhetsa kungafuni nome kutesula. Phindze, uma umlayeto wekukhangisa usuhamba nome usatfunyelwa, ningase nisawutfola. Uma nisancandza kutfola imiyalo yekukhangisa kusuka kitsi emuva kwesikhatsi lesifanele kudlula, sitsintsaneni nge-live chat.
11. Kuvikeleka kwedatha yenu yemuntfu siye
11.1. Siyawutsatsa kuvikeleka kwedatha yenu yemuntfu siye kanye netiphetfo temali ngalokucinisekile futsi sisebentisa indlela yekubheka ingoti kuvikela, kufaka:
11.1.1. Igama lenu lekungena linikwe akhawuntu yenu ngendlela leyihlukile futsi ligcinwe ngendlela lephephile kusebentisa i-cryptographic hashing lenemandla. Nasitfwali futsi labasebenti betfu, akukho ongafinyelela igama lenu lekungena. Sicela nisitsintsane uma ninetinkinga ngegama lenu lekungena.
11.1.2. Yonkhe idatha yemakhadi ekukhokha icutjwa ngendlela lephephile futsi ngalokucondzene nelibambi letfu lekukhokha, kusebentisa i-encryption ye-SSL/TLS yesimanjemanje futsi ngekuhambisana ne-Payment Card Industry Data Security Standard (PCI DSS) nome timingiselo letilinganiselana nato.
11.1.3. Kufinyelela kudatha yenu yemuntfu siye kulinganiselwe kubasebenti labavunyelwe labayidzinga ngalokucinisekile kugcwalisa imitfwalo yabo. Kufinyelela konkhe kuphatfwa ngendlela ye-role-based access controls futsi kuhlolwa nekuhlolisiswa ngaloku kuvamile.
11.1.4. Sisebentisa tinyatselo tebuchwepheshe nekuhlela letisebenta kuyonkhe indzawo yemsebenti, kufaka i-encryption yedatha ngesikhatsi ihanjiswa nangesikhatsi igciniwe, kuvikela imakethe-network (njenge-firewalls kanye nekubheka kungena ngalokungakavunyelwa), kuhlola kuvikeleka ngaloku kuvamile, kanye nekuhlela kuchubeka kwelivenkele, kuvikela imininingwane yenu.
11.1.5. Imishini yetfu ibheka ngenca yemisebenti leyengabangela kungeteka kanye nebucuili lobungase bube khona. Siphenya bunjalo lapho kufanele futsi, kuto timo lapho kucatjangwa bucuili, singase sibambisane nelibandla lelibheka umtsetfo kanye netinhlangano letihambisana naloko.
11.1.6. Nitfwala umtfwalo wekugcina imininingwane yenu yekungena, akhawuntu ye-imeyili lehlobene naloko, kanye netisebentiso tenu tiphephile. Sincuma ngalokucinisekile kutsi nikhetse amagama ekungena lanemandla, lahlukile, nibuyeketa kaningi, futsi angatikhulumi kubanye, futsi anisebentise tisebentiso nome imanetiwekhi letisetjentiswa khona lonkhe nome tabelwana kungena ku-akhawuntu yenu.
11.2. Nangabe sisebenta ngalokucinisekile kuvikela idatha yenu, sicela nicaphele kutsi akukho inkhundla ye-inthanethi lengachaza kutsi iphephile ngalokupheletiwe. Nangabe loliwa lwedatha lwenteke, sitawulandzela timfuno letidzingekile tekwatisa ngekuhambisana netimtsetfo tekuVikela Lubala letihambisana.
12. Kuncuma ngemishini kanye nekufaka umumo
12.1. Sigcine lilungelo lekusebentisa imininingwane lesiyicoceke futsi siyihlote kute sakhe umfanekiso wenu mayelana netimphahla tetfu. Senta loku ngesandla sisitwa kucubungula lokusebenta ngekutitjintja. Ngendlela, sitawukwati kuniniketa timphahla kanye netinsita letifanele kakhulu.
12.2. Singasebentisa nato tinhlelo letitisebentisa ngekutitjintja kute situsite ekutseni sitsatse tincumo tekuhlola ingoti, njengalapho sentisa tihlolo temacebo ekukhohlisa nekuhlanjululwa kwemali. Nangabe sisebentisa tekhonoloji kute isisite ekuhloleni emabanga engoti, tonkhe tincumo letingaba nemtselela lomubi kini tiyawuhlala tifaka kungenelela kwesandla kute sicinisekise kutsi kutsatfwa kwetincumo akusimi kuphela phezu kwekucubungula lokusebenta ngekutitjintja.
13.1. Ema-cookies tinhlelo letincane letibekwe kulithulusi lenu kute kugcinwe imininingwane leyengalandzeka yiseva yeliwebhu. Asetjentiswa kabanti kute kwente emawebhusayithi asebente, kutfutfukise lesipiliwa sekusetjentisa, futsi anikete injongo kanye netikhangiso letifanelekile.
13.2.1. Kuvula kusebenta kweliwebhusayithi kanye netindzawo letiphephile;
13.2.2. Kukhumbula tincamelo tenu kanye netilungiselelo tenu;
13.2.3. Kucondza kutsi nitisebentisa njani tinsita tetfu kanye nekutitfutfukisa;
13.2.4. Kuniketa injongo kanye netikhangiso letakhiwe kutsi tihambelane nani; kanye
13.2.5. Kusita kuphepha kwe-akhawunti yenu ngekubhala tibonelo kanye nemitimba yekungena.
13.4. Ema-cookies lamcoka kakhulu atawubekwa ngekutitjintja. Lamanye ema-cookies (njengekusebenta, kuhlatiya, kanye nema-cookies etikhangiso) angabekwa kuphela nangabe niniketa imvume yenu ngekuhambisana nemtsetfo losebentako.
13.5. Ninetinketfo letinyenti mayelana nekuphatsa ema-cookies kukhompyutha yenu. Lamanyenti emabhrawuza eliwebhu avumela kutsi nilawule noma nivale ema-cookies kutinhlelo talebhrawuza yenu. Sicela nicaphele kutsi kuvala leminye ema-cookies kungatsintsa kusebenta kwetimphahla kanye netinsita tetfu.
13.6. Ema-cookies agcinwa kuphela ngesikhatsi lesidzingekako kute kugcwaliseke injongo yawo lehloswe. Sikhatsi sekugcinwa sincike kuhlobo lwe-cookie. Ema-cookies emhlangano asuswa nanicala ibhrawuza yenu, kuyilapho ema-cookies lahlala njalo angahlala sikhatsi lesidze ngaphandle kwekutsi niwasuse kucala.
13.7. Sisebentisa tinsita teluhlangotsi lwesitsatfu, njenge-Google Analytics, Meta Pixel, LinkedIn Insight Tag, kanye ne-Snap Pixel, letingase tibeke tona ema-cookies kulithulusi lenu. Ningasithumela i-imeyili ku-[email protected] kute nitfole imininingwane mayelana nalama-cookies nekutsi nilawula njani tincamelo tenu.
14. Tihlahlandlela kuletinye emawebhusayithi
14.1. Liwebhusayithi letfu linetihlahlandlela kuletinye emawebhusayithi futsi lingase libe netikhangiso tebhena noma emaleli lelihambelana nemawebhusayithi aluhlangotsi lwesitsatfu. Lamawebhusayithi kanye netikhangiso tawo angatfumela ema-cookies kubhrawuza yenu yeliwebhu, loko lokungaphandle kwelawulo letfu. Asinalo lihawu lekutsatsa umtfwalo wemitsetfo yebumfihlo nobe injongo yalamawebhusayithi lanjalo. Siyanikhutsata kutsi nifundze tinchubomgomo tebumfihlo talamawebhusayithi ngobe tindlela tato tisebenta tingahluka kuletfu.
15. Umlawuli wemininingwane kanye nemininingwane yekutsindzeka
15.1. Ngetinjongo temitsetfo lesebentako yekuvikela imininingwane, umlawuli wemininingwane lotawuba nemtfwalo wemininingwane yenu yebuwena uncike kulive lenihlala kulo kanye netinsita te-Deriv letinitisebentisako.
15.2. Nangabe nitfolakala endzaweni ye-European Economic Area (EEA), umlawuli wemininingwane yenu utawuba yiDeriv Investments (Europe) Limited, lebhalisiwe eMalta (Inombolo Yenkampani C 70156), lenesikhungo sayo lesibhalisiwe ku-Level 3, W Business Centre, Triq Dun Karm, Birkirkara BKR9033, Malta. Deriv Investments (Europe) Limited ilawulwa yi-Malta Financial Services Authority ngaphasi kwe-Investment Services Act.
15.3. Nangabe nifuna imininingwane leyengetiwe mayelana nemlawuli wemininingwane yenu, ninemibuto noma emaphimiso mayelana nalenchubomgomo yebumfihlo nobe tindlela tetfu tekuvikela imininingwane, nobe nifuna kwenta sikhalatane mayelana nekuhambisana kwetfu nemitsetfo lesebentako yebumfihlo, sicela nitsindzele ku-Data Protection Officer wetfu ku-[email protected].
16. Buntjintjo
16.1. Singase sibuyekete lenchubomgomo yebumfihlo ngetikhatsi letitsite kute ikhombise tintjintjo kuletindlela tetfu tekusebenta, tidzingo temtsetfo, nobe tekhonoloji.
Leliwebhusayithi lingase lisebentise kuhunyushwa ngekutitjintja kute kube lula kini. Nanoma kunjalo, luhlobo lwesiNgisi ngilo loluphelele futsi lutawusebenta nangabe kunekungahambisani. Deriv (FX) Ltd inelayisensi futsi ilawulwa yi-Labuan Financial Services Authority. Deriv (BVI) Ltd inelayisensi futsi ilawulwa yi-British Virgin Islands Financial Services Commission. Deriv Investments (Cayman) Limited, lenesikhungo sayo lesibhalisiwe ku-Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman, Cayman Islands, ilawulwa yi-Cayman Islands Monetary Authority. Deriv (Mauritius) Ltd ilawulwa yi-Financial Services Commission, Mauritius. Deriv (V) Ltd inelayisensi futsi ilawulwa yi-Vanuatu Financial Services Commission. Deriv.com Limited, inkampani lebhalisiwe eGuernsey, yiyona nkampani lephetse letinye tinkampani. Deriv Capital International Ltd inesikhungo lesibhalisiwe ku-Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa. Deriv (SVG) LLC inesikhungo lesibhalisiwe ku-First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines. Cinisekisani kutsi niyafundza Imibandzela Yetfu kanye Nekudalulwa Kwengoti kute nicondze kahle tingoti letihlangene nekusebentisa tinsita tetfu. Sicela futsi nicaphele kutsi imininingwane leku-leliwebhusayithi ayisiwo seluleko sekutjala imali.
Timphahla letiniketwa kuliwebhusayithi letfu timphahla te-derivative letimatima kucondza, letihambisana nengoti lenkhulu yekulahlekelwa kwemali. Ema-CFD timphahla letimatima lenengoti lenkhulu yekulahlekelwa yimali ngekushesha ngenca ye-leverage. Kufanele nicabangele kutsi niyakucondza yini kutsi letimphahla tisebenta njani nekutsi ningakumelana yini nengoti lephakeme yekulahlekelwa imali yenu.